Terms and Conditions - Bermondsey Skip Hire
Welcome to Bermondsey Skip Hire. These Terms and Conditions govern your use of our skip hire services. By booking and using our services, you agree to comply with and be bound by these terms. Please read them carefully.
1. Acceptance of Terms
By placing an order for skip hire with Bermondsey Skip Hire, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
2. Booking and Payment
All bookings must be made through our official channels. Upon booking, you will be required to provide accurate and complete information. Payment for our services is due at the time of booking unless otherwise agreed.
2.1 Payment Methods
- Credit/Debit Cards
- Bank Transfers
- Cash Payments
We accept various forms of payment to ensure convenience for our customers.
2.2 Invoicing
Invoices will be issued upon confirmation of your booking. It is your responsibility to ensure that all billing information provided is accurate.
3. Cancellation Policy
We understand that circumstances may change. Our cancellation policy is as follows:
- Cancellations made 48 hours before the scheduled delivery will receive a full refund.
- Cancellations made less than 48 hours before delivery may incur a cancellation fee.
- No-shows without prior notice may result in additional charges.
Please notify us as soon as possible if you need to cancel or reschedule your booking.
4. Usage Terms
Our skip hire services are intended for the disposal of general waste only. By using our services, you agree to adhere to the following usage terms:
- The skip must not exceed the agreed-upon capacity.
- Loading must be done safely to avoid damage during transportation.
- The skip must remain on the designated property boundaries.
- Access must be clear for the delivery and collection of the skip.
Failure to comply with these terms may result in additional charges or termination of service.
5. Prohibited Items
To ensure safety and compliance with regulations, the following items are strictly prohibited from being disposed of in our skips:
- Hazardous materials, including chemicals, asbestos, and paints.
- Perishable waste such as food scraps.
- Electrical appliances with hazardous components.
- Motor vehicles or parts.
- Tyres exceeding 10cm in diameter.
Unauthorized disposal of prohibited items will result in additional fees and possible legal action.
6. Liability
Bermondsey Skip Hire is not liable for any damages or losses incurred during the use of our services, except where such liability cannot be excluded by law. This includes, but is not limited to:
- Damage to property during skip placement or removal.
- Personal injury resulting from misuse of the skip.
- Loss of personal items placed in or near the skip.
Customers are responsible for ensuring that the placement of the skip does not obstruct public pathways or private property unnecessarily.
7. Insurance
We carry insurance to cover accidental damage to property caused by our skips during delivery or collection. However, this insurance does not cover damage caused by customer negligence or unauthorized use.
8. Maintenance and Damage
Customers must report any pre-existing damage to the skip upon delivery. Any damage incurred during the hire period due to misuse or overloading will be the financial responsibility of the customer.
Regular maintenance is conducted to ensure the skips are in good working condition. Customers are asked to report any issues immediately.
9. Private Container Return
If you are returning a private container, please ensure it is in the same condition as when it was delivered. Any discrepancies may result in additional charges.
10. Privacy Policy
Your privacy is important to us. We collect and use your personal information solely for the purpose of providing our services. We do not share your information with third parties unless required by law.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Bermondsey Skip Hire operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.
12. Amendments to Terms
Bermondsey Skip Hire reserves the right to amend these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our official channels. It is the customer's responsibility to review the terms regularly.
13. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid by a court of law, the remaining provisions will continue to be in full effect.
14. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Bermondsey Skip Hire regarding the use of our services and supersede all prior agreements and understandings, whether written or oral.
15. Force Majeure
Bermondsey Skip Hire shall not be liable for any failure to perform its obligations under these Terms and Conditions if such failure is caused by circumstances beyond our reasonable control, including but not limited to natural disasters, war, or acts of government.
16. Customer Responsibilities
As a customer, you are responsible for:
- Ensuring that the content placed in the skip complies with all applicable laws and regulations.
- Obtaining any necessary permissions or permits for skip placement.
- Notifying Bermondsey Skip Hire of any specific requirements or concerns prior to skip delivery.
17. Indemnification
You agree to indemnify and hold Bermondsey Skip Hire harmless from any claims, damages, losses, or expenses arising out of your use of our services, including but not limited to violation of these Terms and Conditions.
18. Termination
Bermondsey Skip Hire reserves the right to terminate your booking without notice if you breach any part of these Terms and Conditions. In such cases, a pro-rata refund may be issued at our discretion.
19. Feedback and Complaints
We value your feedback. If you have any complaints or suggestions regarding our services, please communicate them through the appropriate channels. We strive to address all concerns promptly and effectively.
20. Miscellaneous
These Terms and Conditions are binding upon and inure to the benefit of Bermondsey Skip Hire and its successors and permitted assigns. You may not assign your rights or delegate your obligations under these terms without our prior written consent.
Thank you for choosing Bermondsey Skip Hire. We look forward to serving you.